Frequently Asked Questions

Happy Days Clubs & our team

Is Happy Days Clubs Ofsted registered?

Yes, Happy Days register all our Clubs with Ofsted. We follow Ofsted regulations and guidelines to offer the highest standard of care possible. These regulations help raise the quality of care and ensure the safety and wellbeing of children.

Does Happy Days work to an adult to child ratio?

As Happy Days Clubs are Ofsted registered, we follow their guidelines regarding ratios, operating a strict 1:8 ratio of adults to children for children aged four to seven. For eight year olds and over we aim for a 1:12 ratio.

Can you tell me about the staff who will work in the Clubs?

Happy Days Clubs workers are enthusiastic, inspiring and passionate individuals who are DBS checked to Enhanced Level and hold qualifications/have extensive experience in Playwork/Childcare. There is a Paediatric First Aid trained member of staff on site at all times. Staff receive ongoing training in various aspects of child supervision and care, including behaviour management, child protection and activity delivery.

Payment Options & Childcare Vouchers

You can find out more about the new government schemes to help with childcare costs at https://www.gov.uk/government/news/tax-free-childcare-10-things-parents-should-know

How do I pay?

Childcare Vouchers: we accept all types of childcare vouchers. 

What help is available to pay for my childcare with Happy Days Clubs?

Happy Days Clubs are an Ofsted registered childcare provider; you therefore may be able to subsidise the cost of using a Happy Days Club Ofsted registered club through one of the following:

  • Childcare Vouchers - Childcare Vouchers allow employers to help their employees with the cost of childcare. Childcare Vouchers are exempt from National Insurance Contributions (NICs) and Income Tax for employees up to the value of £55 per week, which can mean savings of over £2000 a year for a couple who are both working. Happy Days Clubs accept all childcare vouchers. Al employers are able to run a childcare voucher scheme (they make savings too). Please speak to your employer for details on this.
  • Working Tax Credit - Nine out of ten families could save up to 80% of childcare costs through Working Tax Credit. For more information call 0845 300 3900 or visit www.payingforchildcare.org.uk. Martin Lewis of Money Saving Expert fame has also produced a very user friendly section on paying for childcare on his website, which includes a tax credit eligibility calculator http://www.moneysavingexpert.com/health/childcare-costs

Can I spread the cost?

Yes, you have the option of spreading your payments monthly across the duration of your booking if it covers a period of more than two months. The first instalment must be paid on booking and the following monthly instalments will be set by the system and can be on a date convenient for you.

Can I get a receipt?

Once you have made a booking and payment has been made you will receive an email confirmation.

Term Time Club FAQs

Will Happy Days Clubs take my child to their class?

At the end of the Breakfast Club session, an Happy Days Clubs staff member will take the Reception, Year 1 and Year 2 children to a predefined area or to their classroom to be handed over to a member of school staff.

What Breakfast is available to my child?

A variety of cereal, fruit and toast with spreads will be on offer each morning, Breakfast is optional. An example menu can be found on our website.

Does my child need to bring anything with them?

No. Please ensure any items brought to an Happy Days club are clearly labelled. Please ensure children do not bring any valuable toys or belongings with them as Happy Days cannot be held responsible if they go missing.

My child is going to be absent or I need to cancel a session, what should I do?

You can cancel your sessions two weeks before to get a refund. If your child is ill the session can't be refunded. 

What if my child requires medication whilst at the club?

Happy Days Club can only administer prescribed medication. Please ensure you hand any medication required to the Club Manager with a Permission to Administer Medicine form. If your child requires regular medication, we recommend that you supply the Club with extra medication which can be stored to avoid regular transfer.

What is the booking deadline for Breakfast Club sessions?

You can book up to the start of the session as long as there is availability.

How will my child get to the After School Club?

For children in Reception, Year 1 and Year 2 a school staff member will escort the children directly to the club or a Happy Days staff member will collect the children from their class. For children in KS2 and above, they can make their own way direct to the club. For children attending a club not based on the school site, a Happy Days staff member will collect your child from a pre-defined meeting point.

How do I collect my child and can I pick them up at any time?

Parents can collect from the after school club at any time from school finish until 6pm. All children must be signed out by 6pm. Late Fees of £10.00 for the first fifteen minutes and £1.00 per minute after this are applied for late collections. You must inform Maria Flannery if your child will be collected late. Only people listed on the registration and who are 16 years of age or older can collect.

Does Happy Days Club provide Food?

Yes, a healthy and nutritious snack will be provided when your child arrives at the club and drinking water will always be available. This is not a meal replacement. An example menu can be found on our website.

What should my child bring?

We recommend packing according to our unpredictable English weather; on any given day this should include sun cream, sun hat, waterproofs or warmer clothing. We would suggest packing a change of clothes that you don't mind getting messy due to our outdoor play philosophy and art & craft activities. Please ensure all items brought to an Happy Days Club are clearly labelled. Please ensure children do not bring any valuable toys or belongings with them as Happy Days cannot be held responsible if they go missing.

What happens if someone else needs to pick up my child?

Only people listed as a Collector on your account can pick up your child.

Is there a booking deadline for breakfast club and after school club sessions?

You can book up to the start of the session as long as there is availability.

Can my child also attend an extra-curricular club after school?

It is fine for your child to attend a school run or extra-curricular club after school.. Please notify Happy days Club in advance if your child is attending an extra-curricular club and any arrangements made.

What happens on the last day of term if school finishes early?

The clubs don't run after school when there is an early closure.

What The Parents Say

Contact Us

Should you have any questions, or wish to discuss then please don’t hesitate to complete the form below. Alternatively, you may contact Maria Flannery on 07816 877 177 / or email: hello@happydaysclubs.com